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iPhone unlocking and Customer Service
With all the pitfalls of unlocking phones especially iPhones I thought I would mention the excellent service that I received from iPhoneUnlockUK recently.
I am now the proud owner of a iPhone 3GS 16GB which I love but the original owner was under contract to o2 and I wanted to use Vodafone which I have found to be the best reception over the UK plus they do an excellent value sim only package that with vat would cost me 2/3rds of what I was previously paying for my BlackBerry.
I was recommended to iPhoneUnlockUK by an existing client that had already used their service and trusting a personal recommendation more than my internet searching I gave them a try.
First thing their service is not cheap, it cost me £57.99, but and this was the clincher for me the unlock is an official factory unlock processed by Apple. When I received an email that my iPhone's IMEI had been processed by Apple, I simply connected my iPhone to iTunes which then completed the unlock and I am able to use my iPhone on any network worldwide!
They also offer a 100% Satisfaction Money Back Guarantee
My experience of the process was excellent, all my questions were answered promptly and courteously by the support staff and a payment mix-up (the payment processors fault not theirs) was sorted instantly which is always a good measure of a company.
All in all I couldn't be happier with their service and my new iPhone.
I should also point out that they offer a cheaper software unlock (jailbreak) but I wanted the official factory unlock so that I could link to iTunes without any issues down the line to synch my media library.
Posted on 23/04/2011 | 9:57 am
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